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Resident Rights

As a resident of ������ Student Housing, you have the right to:

• Live in a safe, welcoming, and inclusive community
• Be treated with dignity, respect, and fairness
• Sleep, study, and learn in an environment that supports your academic and personal success
• Enjoy reasonable privacy within your assigned living space, consistent with the Housing License Agreement and University policies
• Access support, resources, and guidance from Student Housing staff
• Be informed and participate in a fair Student Housing conduct process

Being part of the ������ residential community also means respecting the rights of others. Every resident shares the responsibility of contributing to a community where all students can feel safe, supported, and a sense of belonging.

Important Phone Numbers

• Main Housing Office: (562) 985-4187
• Beachside Service Center: (562) 985-3980
• Hillside Service Center: (562) 985-5161
• La Playa Service Center: (562) 985-9204
• Parkside Service Center: (562) 985-4990
• Parkside North Desk: (562) 985-1080
• ������ University Police: (562) 985-4101

Emergency Preparedness

All students share responsibility for the safety and security of their hall. To keep halls safe, students must keep the following facts in mind:

• Close and lock windows when rooms are unoccupied, especially first-floor rooms.
• Do not leave your personal belongings unattended, even for a few minutes. Do not ask someone you do not know to watch your things while you step away.
• Residents should never admit anyone into the buildings who they do not know for certain is a resident or a member of the University staff, including holding open the door for someone or allowing someone to “tailgate” behind you. Never make assumptions about strangers’ identities or credentials.
• Confirm your contact information is always current in your ������ Single-Sign On (SSO) to ensure that you receive any BeachALERT emergency notifications.
• Know where emergency phones and "blue light" phone poles are located along the routes you usually take and inside the buildings when you attend classes.
• Bicycles should be secured on bicycle racks or bicycle cages at all times. In addition to heavy duty bicycle locks, students should register their bicycles with University Police (information here: Bike Program) and with Long Beach Police Department.
• Use the "buddy system". Share your schedule and evening plans with close friends and family. Tell them where you are going, who you will be with, and when you expect to return home. Travel with others as often as possible.
• Report ALL crimes, suspicious persons, or suspicious activities as soon as possible. Stay alert, be aware of your surroundings, and follow your instincts. If something doesn't look or feel right, report it.

BeachALERT Emergency Notification System

The emergency notification system allows the University to send important information and instructions during emergency situations to students, faculty, and staff via home phone, cellular phones, text messaging, and e-mail. Notification will be sent without delay once an immediate threat or hazard to campus safety has been identified. We encourage all residents to ensure their contact information is current by logging in to my.csulb.edu. BeachALERT will use the entered home, cellular, and Emergency Text Alert Message information for emergency notification.

In the event of an actual emergency, information will be provided to the campus community through Channel 3, ������ webpage, voicemail broadcasts and the BeachALERT Emergency Notification System.

Earthquakes

In the event of an earthquake, if you are:

Emergency Contacts

Each resident lists an emergency contact and a missing person’s emergency contact. Student Housing, the Dean of Students office, or the Division of Student Affairs may need to contact emergency contacts in the event of an emergency.

Fire Alarms and Drills

Every room has full smoke detection with at least one smoke detector in each room where required. When activated, these devices will sound an alarm locally. All smoke detector alarms will report to the University Police Department. All residents are required to evacuate a building during a fire alarm. If a fire alarm sounds, doors to rooms should be closed and students should proceed to the closest exit. If smoke hampers a means of egress, persons should seek an alternative route. Fire drills will be conducted during the academic year. Building occupants should not use elevators to evacuate the building. The stairs should be used to evacuate safely.

When outside the building, every resident should proceed to a pre-designated assembly area, at least 50 feet away from the building. (Assembly points are listed at the ������ Emergency Preparedness website.) Residents should not stand in front of or near the entrances to the building, obstructing firefighters’ access to the building.  Residents must not re-enter the building until the fire alarm has been silenced and University Police Department has indicated that it is safe to reoccupy.

If you think you might need specialized assistance in recognizing an alarm (i.e. a visual alarm device) or help during an evacuation (i.e. specialized evacuation equipment or alternative egress route planning) due to a medical condition or disability, you may contact your Area Coordinator or Residential Life Coordinator to arrange for an evaluation. Self-identification is voluntary. All such requests and any special arrangements made will only be disclosed to Public Safety and individuals who have a responsibility to assist under the plan.

Student Housing On-Call Duty System

Resident Assistants (RAs) perform on-call duty each night. RAs are on-call from 6pm-8am Monday through Friday, and 24 hours Saturday-Sunday and University recognized Holidays. While on-call, the RAs walk the communities, greet residents in the community, look for security and maintenance concerns, and address policy violations. Outside of the on-call duty, RAs are available in and around the buildings.

Living On-Campus 

The three Residential Villages are governed by the laws of the State of California and the policies and procedures of the University and Student Housing. All residents share the responsibility for the living environment, and it is important to read and understand the material in this handbook, as well as the Terms and Conditions on your Housing application and License Agreement, as well as any Addenda to the License Agreement. Student Housing adheres to the ������ University policy regarding standards for student conduct. Student Housing reserves the right to change any of the policies at any time and will notify residents of any such changes via communications through campus email and/or building postings.

Abandoned Property

After a resident has moved out, an item is considered abandoned if it is left behind. Per the License Agreement, SH may retain or dispose of the property as deemed appropriate. Items of value are turned into the approved University Lost and Found locations. Residents shall not store articles and belongings in the housing facilities during the summer.

Breaks

The License Agreement covers the fall semester up to the end of finals in December, and the Spring Semester up to the end of May finals. Residents may stay in their rooms for Fall Break and Spring break, but services will be limited and dining will be closed. Residents returning in the spring may keep their belongings in their rooms for Winter Break, but if they wish to reside on campus for Winter Break, they must complete a Winter Break License Agreement and pay a license fee. Information about license agreements and fees will be sent to ������ student email as the break approaches.

Campus ID/Key Usage

Residents are required to carry their campus ID card at all times. Campus ID cards serve as key cards to open room and suite doors, the building's main entry doors, your meal card, and identification. It is the responsibility of the residents to maintain their ID card in their possession and under no circumstance allow others to possess or use that ID card. The University is not responsible for lost or stolen money and personal belongings in the resident’s room. Residents are advised to keep their suite door, room door, and windows locked at all times, which requires bringing the ID card everywhere.

If residents are locked out of their room, they need to go to the Service Center (during regular business hours) or call the RA on call (after hours) to open the room door. If residents lose their ID card, they must get it replaced immediately. Residents may be charged a fee or go through the student conduct process for each lockout after their 2nd lockout during each semester.

If issued a temporary access card, it must be returned by the deactivation date and to the location instructed to do so. A lost card fee of $20 will be charged to your account for any temp card not returned by the deactivation date.

Health and Safety Inspections

Housing staff will conduct bedroom, bathroom and common area inspections to ensure the safety and sanitation of each room. Inspections will be announced ahead of time and will occur between the hours of 10:00 a.m. and 10:00 p.m. on the scheduled days. It is not necessary for residents to be present during the inspection. Residents in rooms designated “unacceptable” after the inspection will have 48-72 hours to clean the space or correct the violation. Failure to comply may result in a conduct referral.  If a Code of Conduct or Student Housing Services policy violation is found during the inspection, it may result in a conduct referral. Inspections will take place twice in the academic year: once in the Fall AND once in the Spring semester.

Personal Property Insurance

The University and the Office of Housing do not carry insurance on student belongings and, therefore, accept no responsibility for theft, loss, or damage, etc. Therefore, the University strongly recommends that the resident obtain additional coverage, such as a renter’s insurance policy from GradGuard. Homeowners insurance may cover property outside of the home, which means that you should consult your policy to determine if you are covered.

Repair/Maintenance

If an item in your room or suite, in a building, or on the grounds area is in need of repair, report it to a staff member, the Service Center, or complete an online service request using the QR code in your room. Maintenance requests are processed primarily during business hours. If urgent (power outage, leaks and floods, heating/AC outage), residents must call the Service Center or the RA on-call regardless of time.

Replacement of Campus ID Cards

Lost ID cards must be replaced in order to access the buildings and eat in the dining halls. New ID cards may be purchased at ID Card Services in the University Bookstore for $5. You must inform ID Card Services that you are a campus resident.

Roommates

SH wants all residents to have a positive experience while living in ������ student housing and places value on people learning how to live together in a community. This includes acclimating to roommates, neighbors, and others. Upon the first week of move-in, all residents are required to complete a roommate and suitemate agreement. The purpose of a Roommate Agreement is to establish a mutual understanding between roommates that can help prevent conflict. By defining expectations early, roommates can identify potential areas of tension and proactively create solutions. The Roommate Agreement also serves as a written reference to guide the relationship if responsibilities are not met. It will be referred to in case of a conflict and can be amended at any time.

RAs will help facilitate the Roommate Agreement. RA facilitation may include, but is not limited to: following up about Roommate Agreement completion, sitting down to help guide the conversation, or checking in after the Roommate Agreement is submitted if edits need to be made. Discussion items include, but are not limited to study time, noise level, security, guests, hygiene, cleaning, sharing items, sleeping habits, etc.

Room Furniture

Rooms are furnished with single beds (80” x 34” [XL Twin]), dressers, desks, chairs, and wastebaskets. Students are expected to provide their own towels, blankets, bedspreads, sheets, pillows, and pillowcases. Before purchasing decorative accessories and large items, we recommend that you coordinate with your roommate. All furniture must remain on the ground. Any modification or lofting of a resident’s bed that is not designed to be raised is strictly prohibited (e.g. residents are prohibited from raising beds with bed lifts, cinder masonry blocks, chain link fence poles, lumber of any sort, etc.).

Termination of License Agreement

Repeated violation of the Residence Hall Policies may result in cancellation of your housing license agreement and will result in restriction from reapplying to housing in the future, as well as a restriction from housing buildings and events.

Facilities and Maintenance 

This section outlines key expectations and procedures related to maintaining safe, functional, and well-kept living spaces within the residential communities. It includes information on Facilities and Maintenance processes, pest management, reporting damage, furnishings, room entry protocols, room condition expectations, storage guidelines, and window screen safety requirements. Residents are encouraged to review this information carefully to understand their responsibilities and how to appropriately submit requests or reports when issues arise.

Bugs, Rodents, and other Pests

Housing Facilities will utilize environmentally appropriate pest-control practices when possible to remediate any situation. If students wish to report pest-related problems, they should contact the Service Center or the RA on call or submit a work order.

• If a bug, insect, pest or rodent problem is attributed or thought to be attributed to, poor housekeeping practices, the space will be inspected, and housing will instruct students on how to appropriately take corrective action to reduce the hazards.
• If more aggressive housekeeping is required or if the timeline for cleanup has not been met by the occupant(s) of the room(s), Office of Environmental Health and Safety will request the response of the Custodial Department, who will rectify the adverse health conditions at the expense of the residence hall or individual(s) responsible.
• Additional information regarding bed bugs is available on our Health Living Environment page.

Damage

Damage to rooms, furniture, hallways, suites, and common areas that are not previously recorded or otherwise known by university staff must be reported online via the FMX maintenance request system. Damage to university property within any of the residence halls and outside grounds caused by a resident and/or their guests will be held financially responsible. Do not attempt to repair damages; doing so may result in additional charges.

Furnishing

Furniture in resident rooms and common areas must remain in its place for the duration of students’ residency. Residents are prohibited from removing, storing, or trading furnishings from a room, hallway, common space, lounge, living room, Multi-Purpose Room, or classroom.

Room Entry

Student Housing reserves the right to enter rooms with notice to conduct necessary maintenance repairs, for emergency responses, and to check upkeep of furniture and equipment. When room entry is necessary, every effort is made to have a resident present. Residents may specify certain normal daytime working hours (8am-5pm) for maintenance work to be performed in their rooms when filling out the Maintenance or IT request forms. Student Housing reserves the right to enter rooms to perform health and safety checks once per semester (see “Health and Safety Inspections”) and when deemed necessary to ensure the safety and security of residents and their guests.

Room Condition Report

Upon moving out of the room an inspection of the resident’s room can be done by a staff member and the resident. Students will be held responsible for any damages beyond normal wear and tear.

Storage

Limited storage space is available in the residence hall room. Storage space is not available in other places in the building.

Window Screens

Red-tag security screens are located in the windows on the first floor of each residential village. Window screens in these areas are to be secured at all times. Residents are responsible for reporting open screens so that they may be secured.

Residential Amenities and Services 

Common Areas

Every residential village has its own common area for residents to congregate and socialize, to the extent that they do not disturb other residents using the area. Reservations and meetings are not permitted aside from Residential Life staff. If furniture is moved it must carefully be returned to its original arrangement before leaving. It should be noted that priority use of the common areas is given to Residential Life staff and/or Residence Hall Association. Use of residence hall facilities involving non-residents, classes, or other campus organizations must be approved by the Residential Life Coordinator. Students should not move the Beachside partition without SH staff.

Residential Village Service Centers

Each residential village has a central office known as a Service Center. The Service Center is the initial point of contact for residents when they encounter facilities issues, need activity updates, receive mail and packages, need to check-in or check-out of their room, etc. 

Laundry Facilities

Laundry facilities are located throughout each residential village. Washers and dryers are utilized via credit/debit card on the WASH app. The laundry rooms are open 24/7 with key card access. If the washers and dryers experience maintenance issues, please submit a work order via the WASH app. In order to track the status of laundry in the washers and dryers and to see how many machines are available for laundry, residents should download the WASH App on their mobile device. First, they need to put in the specific code that correlates to their laundry facility (Los Alamitos, B Building, etc.), which can be found on the poster(s) inside the laundry facilities. Select the location and check to see if machines are occupied or if they are available to use. Residents should follow the instructions on the machines and avoid overloading or using incompatible detergents to prevent damage to the machines and clothes. 

Mail Distribution Service

USPS mail and other delivery services deliver mail and packages to the Service Centers in each Residential Village. Stamped mail can be dropped off in the Service Center outgoing mail. Mail service will be different during breaks. It is important that correspondents use the complete address, including the resident’s building and room number.

• You will receive an email to your student account with an access code to get your mail from the LuxerOne locker in your service center. Though the tracking website may say your package has been delivered, please wait for the Luxer One email, as we have to process each item individually and there will be a delay
• You will pick up mail at the Service Center in your area. It will usually be in the LuxerOne locker but is sometimes held behind the front desk
• Your mail needs to be addressed correctly
  • Be aware of using nicknames; use your first & last name
  • Make sure your loved ones know
  • To avoid delayed delivery of mail, do not include “California State University, Long Beach” in the address
• There is an Amazon locker located on campus by the bookstore - select "Amazon Hub Locker+ (The Beach)" as delivery location.
• Only mail and packages delivered by official carriers such as USPS, FedEx, UPS, etc. will be accepted. Flower deliveries, Uber Eats/Door Dash/etc., and other restaurant, grocery, or perishable deliveries are not accepted.
• Items prohibited by the Community Standards will not be released to the resident; residents will be contacted to return the item.

Mailing Addresses

Parking

Parking is limited and not guaranteed. Students must have a valid resident parking permit purchased through Parking and Transportation Services in order to park and avoid a citation (Beachside residents must purchase a Beachside resident permit). All resident parking permits are purchased through the SSO parking portal and use a License Plate Reader (LPR) system. Parking permits are not transferable, and misuse reports will be investigated by Parking and Transportation Services. Metered spaces are enforced, and vehicles parked on red curbs or fire lanes are subject to immediate tow away. Resident parking permits can only be purchased on a yearly basis and are valid for the entire academic year. Parking citations may be disputed with the Parking and Transportation Services office.

Parents and friends who require parking while visiting residents may obtain a Day Parking Permit from any of the Permit Purchasing Machines throughout the campus.  There are also several parking meter areas throughout the parking lots which are enforced by the parking officers. Parking on red curbs, fire lanes, etc. is prohibited and vehicles are subject to immediate towing.

Restroom and Shower Facilities

Restroom and shower facilities are available in each residence hall. They are available for the exclusive use of residents in the area. Our privacy policy requires that all guests be directed to the public restrooms. Your cooperation in keeping the restroom area neat and clean is appreciated. Large trash bins are located outside each building for emptying individual wastebaskets from the room. Residents are not to leave personal items in communal bathrooms. Personal items are to be secured in the resident’s room. Shampoo, toothpaste, hair dryers, etc., left in restrooms make them difficult to clean and are an invitation for theft. Custodial staff will remove and discard such items from restrooms.

Outdoor Recreation

Students residing in our residence halls have additional outdoor space available for playing games like volleyball, frisbee, and other recreational activities. Specific locations available to students include: the lawns south of Los Cerritos (Hillside), and the lawn west of Pacific building (Beachside), and the lawn south of Building M (Parkside). Installed ping pong and foosball tables are the only sporting activities permitted on the Parkside Promenade, Parkside North Courtyard, and Hillside Gateway. Golf in and around the residence hall is always prohibited.

Student Conduct Process 

Title 5, Article 2, Section 41301, Standards for Student Conduct governs student conduct process including the sanctioning process at all California State University campuses, including California State University, Long Beach. The full text of the standards is available here.

In addition to University’s Standards for Student Conduct, there are Housing policies and procedures that apply to residents, non-resident ������ students, and guests while on the grounds of Housing property. These SH policies are outlined in the next section. Residents are responsible for the behavior of their guest, regardless of their student status, and will be held accountable for such.

Philosophy

The philosophy of the Student Conduct Program is to have an intentional impact on the behavioral development of our constituents. Our purpose is to foster a holistic student development experience that educates the residential community on ethical development, critical reflection, accountability, and decision-making. The Student Conduct process proactively integrates student learning, student and community development theories, and restorative practices in order to encourage transformation in the mindset of the residents that will influence student behavior and contribute to student success.

Conduct Process

When a violation is believed to have occurred, it is documented in an incident report to be reviewed by the Area Coordinator/Residential Life Coordinator. Incident reports are not disciplinary actions in and of themselves; rather they are a way to document any alleged policy violations, emergencies, or other unusual occurrences in and around the residence hall. Incident reports that contain an alleged policy violation can be handled in a variety of ways depending on the type and severity of the incident. It may result in a conversation with the Resident Assistant, Residential Life Coordinator, Assistant Director, University Police, Office of Equity and Compliance, or Office of Student Conduct and Ethical Development.  

Students who are identified in an incident report regarding an alleged policy violation will be sent an email to their university email with details about attending a conduct meeting to discuss the incident report. The conduct meeting is an opportunity for the resident to review the alleged violation and present their accounts of the incident. The assigned conduct team member will weigh the evidence and determine accountability. In the housing conduct process, there needs to be 51 percent or more likelihood that a resident is responsible in order to be held accountable for an alleged violation.
Students will be given due process when charged with a violation. However, students may be required to temporarily move to another room, hall, or building until the student conduct process or roommate conflicts have been resolved.

If the resident is found responsible for violating a housing policy, one or more of the following sanctions will be imposed:

• Educational Sanction(s)
• Fine
• Housing Probation
• Housing Relocation
• Loss of Privileges
• Request to Vacate
• Recontract Denied
• Referral to Office of Student Conduct and Ethical Development and/or Office of Equity and Compliance
• Restitution
• Warning

Sanctions vary depending on the severity of the violation and conduct history of the resident. If the resident is found not responsible for violating a housing policy, a warning is imposed, and a thorough overview of housing policy is discussed with resident to prevent behavior that will constitute a future conduct referral. If the resident does not agree with the decision during the conduct meeting, the resident has the right to appeal the decision. The appeal process is discussed below.

Conduct Appeals

Residents may submit a written appeal of a sanction (up to and including housing probation/restriction from reapplication) within ten (10) business days from the date of the meeting. Residents who have received a housing license revocation may submit a written appeal of their housing removal within three (3) business days from the date of receiving their outcome letter. 

The appeal process exists to review the outcome and conclude on the suitability of the sanction.  Residents appealing their outcome must have a clearly articulated rationale that goes beyond not liking the sanction(s) imposed.

The appeal must specify one or more of the following reasons:

• That the sanction(s) imposed is not suitable for the violation.
• That procedural errors occurred during the conduct disciplinary process.
• That new or relevant information is available that would affect the decision.

The process by which to submit an appeal will be included in the outcome letter. Following a thorough review, the designated conduct appeals person(s) may uphold the initial decision, modify the sanction(s), or dismiss the sanction(s). The decision of the appeal is final. An appeal can only be heard once.

The Executive Director of Housing reviews all housing license revocation appeals. All other appeals are reviewed by the Associate Director of Residential Student Development or designee. The resident will receive written notice of the appeal decision within ten (10) business days after decision.

Good Samaritan

Student Housing may offer amnesty for minor conduct violations to (1) a resident who may have committed a minor violation at the time of a more serious incident or (2) a resident who offers help to those who need medical assistance. If amnesty is offered, educational options may be explored, but no conduct actions or record will result.

Student Housing Community Standards 

All residents are to adhere to University and Student Housing policies and procedures, including ������ Campus Regulations and Standards for Student Conduct.

Alcohol

Student Housing at California State University, Long Beach adheres to all federal, state, and local laws regarding the sale, possession, and consumption of alcoholic beverages. SH policies and procedures are intended to foster a culture of care and accountability that is conducive to individual choice concerning the responsible consumption of alcohol. The misuse or abuse of alcohol, therefore, does not in any way limit the responsibility of residents for the consequence of their behavior. 

Biohazards

The inappropriate and/or intentional discharge of a biohazard, such as urine, vomit, fecal matter or other bodily fluid, is a significant health concern that is strictly prohibited on campus. Bodily fluid cleanup must be immediately addressed and reported, as it is a public health issue. Person(s) must not intentionally discharge a bodily fluid into or on a surface that was not meant for that purpose, such as a floor, bed, couch, etc.

Chalking

Chalking is prohibited on the housing grounds and on all buildings.

Cleanliness

Rooms, Restrooms, and Common Areas

All residents are responsible for the cleanliness of their individual bedrooms, which includes prompt trash removal to the appropriate locations. Residents are collectively responsible for the cleanliness of their suite common area, bathrooms, and micro/fridge. Failure to maintain cleanliness may result in the assessment of a cleaning fee and/or further disciplinary action. In the case of an insect or rodent infestation due to resident neglect, resident(s) may be charged for pest control service (see “Bugs, Rodents, and other Pests” under “Procedures” section). Residents are also responsible for cleaning any spills, clutter, or trash in residence hall common areas such as shared kitchens, music rooms, study rooms, etc.

Trash

Residents are responsible for the regular and proper disposal of personal trash. Refrain from dumping excess amounts of food in personal and community trash containers inside the residence hall buildings, including communal kitchens. Disposal of food in bathroom trash cans is prohibited. Plastic liners are available for room trash cans at the hall front desk. Personal trash bags should not be placed in bathroom or laundry room trash receptacles, or in any indoor/outdoor common areas. Trash areas with multiple large bins are located outside each residential hall for disposing of room waste. Parkside North residents must use the trash chutes located in the designated trash rooms within the building. When using the chutes, do not overfill or stuff them, as this can cause clogs and create sanitation issues.

Complicity

Resident(s) and/or non-resident ������ student(s) present for and/or aware of violations of the Standards for Student Conduct or housing community standards may be considered involved in the activity. If you are ever in the presence of a policy violation, you have choices: 1) you may attempt to stop the violation, 2) you may notify residence hall staff or other appropriate University personnel, or 3) you may remove yourself from the situation. Even if you decide to remove yourself from a situation, all residents living in the residential community have the responsibility to inform a Residential Life staff member to get assistance if a violation of policy comes to their attention.

Computer Usage

Residents may not use computing resources for any illegal, prescribed act, and/or commercial purposes. Computing resources must be shared among users in an equitable manner. The user may not participate in any behavior, including peer-to-peer sharing, that unreasonably interferes with the fair use of computing resources by another.

Residents are not permitted to operate a personal wired or wireless router, or any device that interferes with the campus wired or wireless infrastructure.  Such signals compete and conflict with the wireless signal.

Wireless access points are located throughout the residence halls and suites in common areas as well as rooms. Tampering with or removal of any wireless access point is prohibited.

Cruelty to Animals

Under California Penal Code §§ 286.5; 596 - 600.5, cruelty to animals in any form is an offense punishable by imprisonment, fine, or both. Cruelty directed toward animals, if witnessed, should be immediately reported to a Residence Life staff member or the local police.

Damage or Misuse of Property

Danger in Common Areas

Damage to any common area will be charged to all students found responsible. In cases where the responsible parties cannot be determined, charges may be assigned to all students who have access to the shared space. This includes damage done to corridors, lounges, and any other common areas. In the case of negligent or intentional damage, the person(s) responsible may be held responsible for restitution and participate in a student conduct process.

Danger to Rooms or Furnishings

Any negligent or intentional damage to a residence hall room or its furnishings is prohibited. This includes unauthorized tampering with any furniture, appliances, or room fixtures. All residence hall rooms are inventoried prior to the opening of the hall and again following the closing of the residence hall. Damages, missing furniture, and policy violations are noted, and the occupants of the room are billed accordingly.

Furnishings Misuse

All resident rooms and common areas in Student Housing facilities are furnished. All University furnishings, including beds, must remain assembled and in their designated room at all times. Residents may not lend or swap furniture with other residents or remove furnishings from the property. Common area furniture and equipment may not be removed from the common space (i.e. lounges, lobbies, conference rooms, study lounges, etc.). All University-owned furniture must remain in its proper area. Furniture in lounges and common areas is provided for the use and enjoyment of all members of the hall community. Students are prohibited from removing furniture from public areas. Removal of any University furniture outside of the halls will be considered theft. Any unauthorized modifications to room furnishings must be removed within 24 hours of discovery. Waterbeds and other water-filled furniture are prohibited in all residence halls.

Dartboards

Hard point dartboards are prohibited in the halls due to the damage darts cause and the potential risk to others. Magnetic or plastic point dartboards can be installed; however, they must not be near a doorway where someone entering a room could be struck by a dart.

Disruptive Behavior

Engaging in behavior that a reasonable person would view as lewd, obscene, vulgar, discriminatory, disorderly, or harassing within or around any campus living area or any Student Housing related function is not permitted. Willful, material, and substantial disruption or obstruction of residence hall operations or activities is prohibited.

Drugs

The possession, use, manufacture, distribution, sale, or consumption of narcotics or controlled substances as defined by State and/or Federal laws is prohibited. In addition, the possession, use, distribution, sale, or consumption of medicinal drugs not prescribed to yourself and/or hallucinogenic substances (including but not limited to salvia and legal hallucinogenic mushrooms) is prohibited. Resident(s) should not remain knowingly in the presence of drugs.

Elevator Safety

Elevators are provided in Parkside North, Los Alamitos, Los Cerritos, and La Playa. The elevators are intended to offer a safe way to move between floors, however, there are simple rules that will ensure your safety when using an elevator and reduce disruptions of service. Elevator incidents that find residents and/or their guests responsible for the damage, emergency maintenance, or vandalism of an elevator will be subject to the student conduct process and damage cost. 

Residents and visitors must adhere to the following guidelines:

• When there is a fire and/or fire alarm in the building use the stairs.
• Do not participate in and/or encourage others from unsafe behavior in and around elevators.
• Do not interfere with closing doors. Wait for the next elevator.
• Never attempt to pry open elevator doors.
• Never jump up and down when inside, exiting, or entering the elevator cabin.
• Report elevator vandalism, accidents, or mechanical issues to the front desk of your building.

Empty Bed Spaces

If at any time a resident is living in a room/suite without a roommate/suitemate, they are responsible for keeping belongings out of the vacant space and may not utilize that vacant space in any way (this includes pushing two beds together, moving items associated with the vacant space around the room, utilizing the vacant bed space for storage or hosting guests, etc.). This policy exists because an incoming resident may be assigned and/or moved into a vacant bed space at any time throughout the semester, with or without notice. Residents who fail to have their room prepared for a new roommate at the time of their arrival may be subjected to student conduct.

Additionally, students with a vacant bed space may be asked to move to another room by Student Housing. Failure to move may result in being charged a single room rental rate and improper check out fees in addition to student conduct.

Exterior Doors

The exterior doors of each hall are locked 24 hours a day, 7 days a week for the safety and welfare of residents and their belongings.

• Do not prop open exterior, suite, or hallway doors at any time.
• Do not allow individuals to “tailgate” or follow you into the building without swiping in themselves.

Failure to Comply

Students are required to comply with directions of University personnel (such as Resident Assistants, Residential Life Professional staff, University Police, etc.) while in the performance of their duties. Resisting or interfering with University personnel while in the performance of their duties is prohibited. Students must provide identification to University personnel upon request.

Fire and Life Safety

All students share responsibility for the health and safety conditions of their hall. To keep halls safe, students must keep the following policies in mind:

Gambling

Gambling for money is prohibited in the residence halls and at the University. Under California Penal Code Section 330, any percentage game played with cards, dice, or any device, for money or other representative of value, is a misdemeanor.

Indoor/Outdoor Sporting Activities

Sporting activities are not to be conducted in any area within a residence hall. Examples of prohibited activities include, but are not limited to, running, bouncing and/or kicking balls and/or hacky sacks, throwing objects (including balls, Frisbees, darts, etc.), golf, water guns (see “Weapons”) and water balloons, riding a skateboard/scooter/bicycle or e-skateboard/scooter/bicycle (see “Wheeled Transportation.”). 
Outdoor sporting activities are prohibited in courtyards, grass areas, and similar locations that may cause disturbance or are deemed unsafe are prohibited. Golf is prohibited in any location. Specific locations available to students to play sports (like frisbee and volleyball) include: the lawns south of Los Cerritos (Hillside), and the lawn west of Pacific building (Beachside), and the lawn south of Building M (Parkside). Installed ping pong and foosball tables are the only sporting activities permitted on the Parkside Promenade, Parkside North Courtyard, and Hillside Gateway. Playing any sport or recreational activity in areas not previously listed is prohibited. (See “Outdoor Recreation”)

Kitchen Use

Kitchens are a shared community resource. To ensure safety, cleanliness, and continued access for all residents, the following expectations must be followed:

• Never leave the kitchen unattended while cooking or baking. You must stay in the kitchen while using any appliance, including the oven, stovetop, or microwave.
• Misuse of the kitchen (e.g. leaving appliances unattended, improper cooking practices that result in setting off the fire alarm or creating hazards) may result in revoked kitchen privileges for the individual and/or community.
• Residents are responsible for cleaning up immediately after use of the kitchen. This includes washing, drying, and putting away all dishes and utensils used, wiping down counters and appliances, disposing of all trash and food waste properly, and removing personal items (including leftover food, supplies, etc.). Failure to clean up may result in documentation, a cleaning charge, or loss of access to the kitchen.

Laundry Facilities

Laundry facilities are for the use of residents only. Residents may not permit a non-resident to access and utilize the laundry facilities.

Ledges, Roofs, and Walls

The use of ledges and roofs for any purpose - e.g.: sunbathing, barbecuing, hanging or sitting on railings, and the scaling of exterior walls - is prohibited. Windows in rooms with access to roofs have been modified to prevent access to roofs. Tampering with security measures is prohibited. Throwing objects from ledges, roofs, balconies, windows, etc., is strictly prohibited.

Noise

Since studying is an important aspect of life for university students, it is expected that residents and their guests will respect the rights of others by maintaining a reasonable limit on noise at all times, and by keeping room doors and windows closed as appropriate. Excessive noise, or any activity which may disturb other residents and/or the community members, is not permitted in the residence halls at any time.

Noxious Odor

A noxious odor is ANY aroma of such intensity that it becomes apparent and/or offensive to others. Any odor can become noxious or offensive when it is too strong. Some examples are cigarette, cigar, or pipe smoke; cannabis or cannabis smoke (see “Drugs” policy); incense (see “Candles and Open Flames” policy); perfume; air freshening spray; animals (see “Pets and Animals” policy); excessive body odor or poor hygiene; excessive dirty laundry; excessive trash or unclean living environment; excessive food/cooking smells.

Painting

Painting is strictly prohibited. Residents may not apply paint or permanent markings to residence hall rooms or public space.

Personal Property

Misuse, abuse, theft or destruction of the personal property of residents is prohibited.

Pets and Animals

Due to the need for pest control, the potential for disruption, and safety and medical reasons, animals other than non-harmful fish in an aquarium (less than 30 gallons) are not permitted in any Housing facility for any length of time. Fish must be kept in a clean, odor free and well-maintained aquarium.  Aquariums are limited to a maximum of 10 gallons.  Each resident is allowed one aquarium.  Residents should be mindful of break periods and planned and unforeseen electrical outages which will shut down aquarium pumps and equipment. Guests and visitors may not bring pet animals into the residence halls.  Additional cleaning and/or pest control resulting from unauthorized pets or unkempt aquariums will be charged to the resident. This policy does not apply to service and assistance animals approved (by both BMAC and SH) as a reasonable accommodation for people with disabilities. Approval must be received prior to the animal entering facility. For information on accommodations, please contact the Student Housing office. Once approved, all provided policies must be followed.

Pool Use (Beachside Only)

The pool is open exclusively to Beachside residents and their escorted guests. Residents are responsible for the behavior of their guests at all times. Pool hours are daily from 8am-10 pm. For safety, jumping from roofs, windows, or railings into the pool is not allowed. Pool furniture must remain inside the gated area and cannot be removed. The pool gates must remain closed and securely locked at all times to ensure everyone’s safety.

Pranks

Pranking or playing a practical joke on another person can lead to injury, inappropriate behavior, or acts of retaliation that can be detrimental to the residence hall community.

Recording Devices

In accordance with the Campus Regulations, the following behavior is prohibited and may result in removal from the university: 

• Making, attempting to make, transmitting, or attempting to transmit audio or video of any person(s) on University premises in bathrooms, showers, bedrooms, or other premises where there is an explicit expectation of privacy with respect to nudity and/or sexual activity, without the knowledge and consent of all participants subject to such recordings.
• The use and/or possession of camera doorbells in the residence hall.
• Undisclosed and unauthorized recording of other individuals and/or personal property within the University community, including but not limited to social and digital media platforms. 

Satellite Dishes and Antennae

Satellite dishes and antennae are not permitted and will be removed by Facilities. Charges for removal will be incurred by the student.

Smoking and Tobacco Products

Smoking, the use or sale of tobacco products, and the use of designated smoking areas are prohibited on all California State University properties. Smoking is prohibited inside all buildings within the housing complex. Smoking is defined as inhaling, exhaling, burning or carrying a lighted cigarette, cigar, pipe, or other smoking apparatus. Electronic cigarette/vape use is also prohibited on campus. Hookahs, either fully or partially assembled, are prohibited in student rooms. Heating of hookah coals is prohibited within residence halls.

Social Media and Electronic Communication

Any conduct taken via social media, online communities, or through electronic communications (text, Teams, pictures, and videos) that violates any Student Housing Community Standard or University policy will be considered a violation of policy. Resident Assistants and Student Housing Staff are the only ones permitted to advertise programs and resources in official floor/community Teams chats. In addition, residents should be aware that materials sent electronically or posted on social media may be used as evidence during the student conduct process for policy violations occurring in the residence halls.

Please follow recommended safety guidelines when sharing personal information on social networking sites and online communities (such as hall and room number, cell phone number, date of birth, time away, and photographs.

Solicitation and Distribution

Door-to-door solicitation, both commercial and noncommercial, is strictly prohibited. Sliding ads/fliers under doors, affixing on/near doors, using door hangers, collecting money or information, or handing out fliers/information is strictly prohibited (with the exception of SH staff and approved campus partners). Vendors are prohibited from selling, soliciting, or making deliveries in University residences.

For their own protection, students are urged to report solicitation or distribution to a member of Hall Staff or the University Police.

Threatening Behavior

Conduct that threatens or endangers the health or safety of any person within or related to the residence hall community, including fighting, physical assault or abuse, threats, intimidation, harassment, bullying (including cyberbullying) or sexual misconduct is prohibited.

Unauthorized Access

Entering a resident’s room without the express permission and presence of the resident who resides in that room is prohibited. This includes, but is not limited to, borrowing another resident’s key to access their room, forcing a door open, or entering a room though a window or bathroom. Residents are also not permitted to enter spaces to which they do not have access, such as offices, etc. 

Unauthorized Recording

California's wiretapping law is a "two-party consent" law. California makes it a crime to record or eavesdrop on any confidential communication, including a private conversation or telephone call, without the consent of all parties involved in the conversation. See Cal. Penal Code § 632. Surveillance items like doorbell cameras, etc. are also prohibited.

Vandalism

Vandalism to any Residence Life or University building, machinery, property, or signage (including bulletin boards, fliers, posters and signs) is prohibited. Violations of this policy will result in individual or shared billing and/or conduct referral.

Visitation and Guests

A guest is defined as a person who does not have key card access to the building, suite, or room, regardless of whether or not they are a resident in another room, suite, building, or village. Invited guests are permitted to visit residents in their rooms at times mutually acceptable to all roommates, as well as permitted to visit the building and suite. 

Weapons

Real and/or simulated weapons or related accessories are NOT permitted in or around the residence halls. This policy applies to:

• firearms,
• knives* and swords,
• any device, loaded or unloaded, that expels a metallic or similar projectile, such as a B-B, pellet or paintball, through the force of air pressure, CO2 pressure, or spring action,
• spot-maker guns,
• Tasers (or other electroshock weapons),
• full size pepper spray, or inappropriate discharge of small personal-protection-size pepper spray;
• electronic stun devices,
• slingshots,
• archery equipment,
• martial arts devices,
• inoperable weapons,
• toy guns or weapons,
• sheath knives,
• “buckskin” knives,
• any dirk, dagger, sword, ice pick, unguarded razors, folding knives, knives, throwing stars or throwing cards,
• explosives,
• firecrackers, ammunition, chemicals or
• any other material or instrument which, in the opinion of University authorities, poses an unreasonable risk of damage or injury. 

Residents found in violation of this policy are subject to removal from the residence halls. 

*Kitchen knives are permitted to be used solely for the purpose of cooking; length may be restricted. Kitchens are only available in Parkside North, Los Cerritos, and Los Alamitos (residents of those buildings only) and in Parkside Commons and Hillside Commons (for all residents), but kitchen knives are only to be used in these kitchens and should be transported/stored safely.

Wheeled Transportation

Bicycles

Residents bringing bicycles on campus are advised to park and secure them in the bicycle racks placed near the residence halls and to utilize the highest quality bike locks available. Residents are encouraged to register bicycle with the University Police Department. Bicycles will be removed if secured to anything other than the bike racks provided. Please follow the guidelines below:

• Riding bicycles or attempting bicycle repairs and maintenance in the buildings is prohibited.
• Leaving bicycles in suite living rooms, lounges, laundry rooms, hallways, stairwells, or other public areas is a violation of fire and public safety regulations and a hindrance to other residents and the custodial services provided. Any bicycles found in such locations will be immediately removed.
• Residents may not store nor should they leave bicycles from bike share services in or around the residence halls.
• During Winter and Spring Breaks only, bicycles may be kept in individual student rooms when (1) the person’s roommate does not object and (2) the bicycle owner agrees to be responsible for any damage (grease, tire marks, etc.) caused by the bicycle. Please remove any excess dirt or mud from the bike before bringing it into the building. E-Bikes are prohibited in campus housing. See below. 

Coasting Devices

The use of coasting devices (roller skates, rollerblades, scooters, skateboards, etc.) is prohibited within any building, any covered area and in the designated pedestrian-only zones on campus. Persons may coast or ride upon any sidewalk or improved surface used for pedestrian purposes, subject to certain restrictions. Traditional skateboards and scooters can be carried through the buildings to be stored in student rooms. Riding bikes/skateboards/scooters of any type indoors is prohibited. Refer to the University Skateboard Policy.

Electronic Skateboards/Electronic Bikes/Electronic Scooters/Hoverboards

The use, possession, and storage of electronic skateboards, electronic bikes, electronic scooters, and hoverboards is strictly prohibited inside the housing complex. This includes all residence halls, suites, the Dining Commons, and surrounding housing grounds. This includes similar motorized devices that use lithium-ion battery packs. Most of these devices are also not permitted for use on campus, as they have caused injuries to pedestrians and are a safety concern. Residents who bring these devices must store them outside using designated bike racks. The batteries used for these motorized devices are not permitted in the halls. Violating this policy more than once will result in being restricted from living in housing the following year. A third violation will result in immediate removal from housing.

Mopeds, Motorcycles, and Motor Vehicles

Parking permits are required for all motorcycles and mopeds. These vehicles must be parked only in designated areas within the University parking lots. Fire regulations and safety procedures prohibit mopeds and motorcycles from being parked in or around the residence hall buildings at any time, including vacation periods. Violation of this policy may result in citation and immediate tow and impound of the vehicle at the owner’s expense. Additionally, maintenance work on motor vehicles is prohibited inside the residence halls.

Window and Screens

Throwing, dropping, or allowing any object or person(s) to pass through a window constitutes a safety hazard and is prohibited. Window screens are provided for health and safety and should not be removed. Damaged and missing room screens will be repaired and replaced at resident’s expense.  Security window screens are located on each of the ground level rooms. If the security tag is broken on these rooms, residents will be charged for the tags to be replaced. Climbing in and out of windows is also prohibited. Some windows have a regulator installed to limit how far the window can be opened; regulators must not be removed.

Title IX and Resources 

Title IX of the Education Amendments Act of 1972 (20 U.S.C. § 1681) is an all-encompassing federal law that prohibits discrimination based on the gender of students and employees in educational institutions that receive federal financial assistance. Best known for requiring gender equity in collegiate athletics, Title IX broadly prohibits discrimination on the basis of sex in any education program or activity. Sexual violence is viewed under the law as an extreme form of hostile environment/sexual harassment.

Title IX states, “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving federal financial assistance” (20 U.S.C. § 1681).

California State University, Long Beach, takes pride in its tradition of maintaining a civil and non-violent learning, working, and social environment. Civility and mutual respect toward all members of the University community are intrinsic to the establishment of excellence in teaching and learning.

Reports of sexual harassment and sexual violence may be made directly to the Title IX Coordinator listed below.

University Office of Equity & Compliance

The Office of Equity & Compliance provides leadership and direction to achieve a positive, continuing, and vigorous campus nondiscrimination and equal opportunity program that goes well beyond the fulfillment of basic regulatory and procedural requirements to one with emphasis on providing positive attention to serving the needs of the campus. Students are encouraged to seek assistance from the Office of Equity & Compliance for complaints pertaining to discrimination, harassment, or retaliation based on a protected category.