Contact

Academic Technology Services is located in the AS Building, Room 120 []. For open hours, please refer to the services below.  

All ATS services are closed during campus holidays; see schedule at right.

ATS provides technical solutions for ºÚÁÏÍø faculty, students, and staff using Canvas.

Canvas Support Open Hours:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

After Hours Support

Connect with the Canvas-Instructure team 24/7:

  • Phone Hotline: 562-247-3970
  • Visit the HELP menu on your Canvas account for more support resources.

Contact Options

  • In-Person: AS Building, Room 120 []
  • Live, Virtual Support:
    • Connect:  or,
    • Dial into Zoom Room: 1-669-900-6833;
      Type in Meeting ID#: 496 989 3894 then press #
  • Phone: 562-985-4530
  • Email: canvas@csulb.edu
  • Web: Canvas at the Beach, or

 

Classroom Support Services (CSS) maintains university-supported classrooms and assists with technical equipment issues. 

Service Hours

Fall/Spring Semesters:

  • Monday-Thursday: 8am-8pm
  • Friday: 8am-5pm
  • Saturday-Sunday: Closed

Summer (May 26-August 22):

  • Monday-Thursday: 8am-5pm
  • Friday-Sunday: Closed

Contact Options:

Phone: 562-985-4959
Email: ats-css@csulb.edu
Web: Classroom Support Services

Please note: Walk-in support is no longer available; please email, call, or use our Online Request Form to reserve equipment. 

 

Contact Campus Software for questions related to downloads, installation, and accounts related to software licensed by the university.

Service Hours:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

Contact Options:

The Horn Center Open Computer Lab is open to all ºÚÁÏÍø students, regardless of degree program or area of study.

Service Hours

Fall/Spring Semesters:

  • Monday-Thursday: 8am-8pm
  • Friday: 8am–5pm
  • Closed Friday-Sunday

Summer:

  • May 19-30: 8am-5pm., Monday-Friday
  • June 1-August 25:
    • 8am-6pm, Monday-Thursday
    • Closed Friday-Sunday
       

Contact Options:

Phone: 562-985-2303

Email: Derek Williams, Manager, derek.williams@csulb.edu

Web: Horn Center

ISPACE provides cutting edge technology equipment and spaces for students, faculty, and staff.

Service Hours

Fall/Spring Semesters:

  • Monday-Friday: 8am-5pm
  • Monday-Thursday: 5pm-8pm (by appointment only)
  • Saturday-Sunday: Closed

Summer 2025:

  • May 19-Sept. 1: 8am-5pm., Monday-Friday
  • Saturday-Sunday: Closed
     

Contact Options:

Visit:  University Library, Lower Level

Phone: (562) 985-8224

Email: i-space@csulb.edu

Web: ISPACE

ATS Instructional Designers (IDs) support faculty to deliver dynamic and engaging learning experiences for students using the latest technology. Meet our team!

Service Hours:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

Contact Options:

Consultation and Training

ATS Instructional Designers (IDs) are also available for individual consultations or group training by request:

Our Media team provides services and consultation to ºÚÁÏÍø faculty and staff such as video and audio production, lecture capture, photography, and recording on the Learning Glass.

Service Hours:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

Contact Options:

ATS provides Qualtrics consultation and training to ºÚÁÏÍø faculty, staff, and students. 

Service Hours:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

Contact Options:

For an in-person consultation, please schedule an appointment via email before visiting the office.

The Student Perceptions of Teaching (SPOT) team coordinates the student course evaluation process at ºÚÁÏÍø. 

Service Hours:

  • Monday-Friday: 9am-5pm
  • Saturday-Sunday: Closed

Contact Options: