49er Industry Chats: Business Etiquette 2.0

Business Etiquette 2.0 - Outclassing the Competition during a Pandemic

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Diane Lee

Diane Lee ‘83

Owner, Street Smart Etiquette

Master Training Facilitator, Disneyland Resort

Diane Lee is a foremost expert in providing professionals, specifically millennial workers, with the business etiquette best practices needed to successfully present themselves in the workforce. Diane founded Street Smart Etiquette in 2011 to empower millennials beyond the theoretical, offering hands-on workshops and individualized etiquette courses to help them master business soft skills, and ultimately achieve career success. In her role as Master Training Facilitator, Diane facilitates training for Disneyland and Disney California Adventure new hires, new trainers, as well as a variety of on-the-job modules within the Guest Relations Department of The Disneyland Resort.