Frequently Asked Questions

Academic advising is meant to guide students through their majors or programs to successful completion. Advisors are trained to help students with admission/major/completion requirements, registration issues, programmatic questions, program issues and/or concerns (i.e. issues with faculty, peers, admin, community partners). Advisors also help with personal and professional development in relation to the student’s goals

Drop-in advising is meant for quick and more general questions that do not require more than 15 minutes. For example, program admission questions, deadlines, general program information, registration holds, resource(s) questions.

Drop-in advising is available Monday-Thursday from 9AM-12PM and 1PM-4PM. You can call 562-985-1105 or visit EED-18 in person.

The SSAC has rotating advisors who serve in shifts during our advising hours, M-T from 9AM-12PM and 1PM-4PM. See schedule here. 

All SSAC academic advisors have been trained to answer general questions, but if more detailed questions come up that they cannot answer, they will refer you to the specialist team. Our specialist teams are: 

  • Liberal Studies Advisors
  • Credential Advisors
  • Graduate Advisors

Have your ºÚÁÏÍø 9-digit ID number ready, your program information, and any relevant emails or documents. 

Yes! We have rotating services in EED-18 ranging from financial aid counselor to wellness support. Please check our main page for updated details. 

Yes, we are open Monday - Friday 9AM - 5PM. During non-advising hours, you can receive general information from our front-desk staff. We recommend you plan ahead or email us if you are unable to visit/call during drop-in hours. We highly suggest that you request an appointment during a time that you can meet. Due to FERPA rules, we cannot release student information to others, including partners, spouses, parents, friends.